Tech 9 is a custom software development company dedicated to helping businesses build quality software at an affordable price. When we met them, they needed to retarget their sales efforts to focus on a different product than their sales team habitually sold. We helped them design an activity management system that enabled their sales reps to chase six-figure deals with confidence while providing coaches the information they needed to support those sales reps. Today, Tech 9 is one of the top 100 companies in Utah and shows no signs of slowing down.

The Challenge

  • New hires take 6+ months to onboard
  • Sales reps struggling to sell their full-service product
  • Sales reps don’t where to focus efforts to achieve results

Our Solution

  • Created a full-service sales manual
  • Built a point-based activity management system
  • Defined sales expectations and ramp schedule

The Result

  • Reduced ramp period from 1 year to 3 months
  • Refocused sale rep efforts on tasks that lead to closes
  • Closed full-service deals within 3 months of training

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Other Success Stories

We customize our deliverables to your needs, but here are a few examples of deliverables that can take your teams to the next level.

Customer Service

Company: Valley Glass

Industry: Automotive

The Result

  • Reduced turnover from 150% to 45% in under a year
  • Shortened the ramp period for new hires
  • Reduced managers’ time investment in training new hires
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Sales Training

Company: Tech 9

Industry: Custom Software Development

The Result

  • Reduced ramp period from 1 year to 3 months
  • Refocused sale rep efforts on tasks that lead to closes
  • Closed full-service deals within 3 months of training
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Manufacturing

Company: Rockwell Windows

Industry: Manufacturing

The Result

  • Enabled shipping and purchasing team expansion
  • Operations run independently of any one employee
  • Scalable processes can be applied to a secondary location
Read More